This Privacy Notice describes how 1EX collects and processes your personal information through the 1EX websites and applications that link to this Privacy Notice. 1EX refers to the ecosystem of 1EX websites (whose domain names include but are not limited to 1EX.com ), clients, applets, and other applications that are developed to provide 1EX services and include independently managed platforms, websites, and clients. within the ecosystem. “1EX Operators” refers to all parties that operate 1EX, including, but not limited to, legal entities, unincorporated organizations and teams that provide 1EX Services and are responsible for such services. The term “1EX” as used in this Policy includes 1EX Operators.

This Privacy Policy applies to all platforms, websites and divisions of 1EX and 1EX operators. By using the 1EX Services, you consent to the collection, storage, processing and transfer of your personal information as described in this Privacy Policy.

1EX, a company registered at 1EX.com, is the controller of personal data collected in connection with the provision of 1EX services.

Work on updates and improvements to 1EX services continues every day to make cryptocurrency trading and investment more accessible.

Safety

Working with 1EX - you can be sure of the safety of your assets. We have vast experience in the field of security, and thanks to our analysis and experience, we use the most advanced systems. Your peace of mind is one of our top priorities.

1. What Personal Information does 1EX collect and process? Why is 1EX processing my personal information? What are the legal bases for our use of personal information?

What personal information does 1EX collect and process?

• E-mail address;
• name;
• floor;
• Date of Birth;
• home address;
• phone number;
• nationality;
• device identifier;
• a video recording of you and a photographic image;
• information about transactions;
• the Internet Protocol (IP) address used to connect your computer to the Internet;
• login, email address, password and location of your device or computer;
• Metrics of the 1EX services (for example, the number of technical errors, your interaction with the features and content of the service, and your settings);
• version and time zone settings;
• transaction history;
• Information from other sources: We may receive information about you from other sources, such as credit information from credit bureaus;
• Information about your behavior: We may process information about you about your behavior and your activities for marketing and promotional purposes.

Why is 1EX processing my personal information?

• Transaction services. We use your personal information to process your orders and to contact you about orders and services;
• To communicate with you. We use your personal information to contact you in connection with 1EX services;
• We collect and process identification information and Sensitive Personal Data (as detailed in Section 1) in accordance with our Know Your Customer (“KYC”) obligations in accordance with applicable laws and regulations, and laws and regulations on anti-money laundering.;
• Providing, troubleshooting and improving 1EX services. We use your personal information to provide functionality, analyze performance, fix bugs, and improve the usability and efficiency of the 1EX Services.
• Fraud and credit risk prevention. We process personal information to prevent and detect fraud and abuse in order to protect the safety of our users, 1EX services and others. We may also use scoring methods to assess and manage credit risk.
• Improve our services. We process personal information to improve our services and to ensure you have the best user experience;
• Recommendations and personalization. We use your personal information to recommend features and services that may be of interest to you, determine your preferences, and personalize your experience with 1EX services;

Legal basis for our use of personal information

• Performance of a contract when we provide or inform you of products or services. This includes when we use your personal information to receive and process orders and to process payments.
• Legal obligations to comply with our legal obligations under applicable laws and regulations and anti-money laundering laws and regulations.
• Your consent, when we ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to the processing of your personal information for a specific purpose, you may withdraw your consent at any time and we will stop processing your data for that purpose.
• Our legitimate interests and those of our users when, for example, we detect and prevent fraud and abuse in order to protect the safety of our users, ourselves or others;
• Performance of a contract when we provide or inform you of products or services. This includes when we use your personal information to receive and process orders and to process payments.
• Legal obligations; Comply with our legal obligations under applicable laws and regulations and anti-money laundering laws and regulations.
• Our legitimate interests and those of our users when, for example, we detect and prevent fraud and abuse in order to protect the safety of our users, ourselves or others;
• Our legitimate interest in improving our services;
• Your consent, when we ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to the processing of your personal information for a specific purpose, you may withdraw your consent at any time and we will stop processing your data for that purpose.

2. Using the services of 1EX delmi

1EX does not allow persons under the age of 18 to use 1EX services.

3. Cookies and other identifiers

We use cookies and similar tools to improve your user experience, deliver our services, and understand how customers use our services so we can make improvements. Depending on the applicable laws of the region where you are located, a cookie banner in your browser will tell you how to accept or reject cookies.

4. How 1EX Uses Personal Information

Information about our users is an important part of our business and we do not sell our users' personal information to others. 1EX shares users' personal information only as described below and with 1EX subsidiaries or affiliates that are either subject to this Privacy Notice or that follow practices at least as protective as those described in this Notice. about privacy.

Third Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include data analysis, marketing assistance, payment processing, content transmission, and credit risk assessment and management. These third party service providers only have access to the personal information necessary to perform their functions and may not use it for other purposes. In addition, they must process personal information in accordance with our contractual agreements and only in accordance with applicable data protection laws.

Business Transfers: As we continue to develop our business, we may sell or buy other businesses or services. In such transactions, user information is usually one of the transferred business assets, but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the user agrees otherwise). In addition, in the unlikely event that 1EX or substantially all of its assets are acquired, user information will be one of the transferred assets.

Protecting 1EX and others: We disclose account and other personal information when we believe it is necessary to comply with the law or our regulatory obligations; enforce or enforce our Terms of Use and other agreements; or protect the rights, property, or safety of 1EX, our users, or others. This includes exchanging information with other companies and organizations to protect against fraud and reduce credit risk.

5. International transfer of personal data

1EX may transfer your data outside the European Economic Area (“EEA”).

1EX applies appropriate technical, organizational and contractual safeguards (including Standard Contractual Clauses) to ensure that such transfers are made in accordance with applicable data protection regulations, unless the country to which the data is transferred has already been determined by the European Commission to ensure proper protection level.

6. Security of personal information

We design our systems with your security and privacy in mind. We work to ensure the security of your personal information during transmission using encryption protocols and software.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your personal information. Our security procedures mean that we may ask you to verify your identity to protect you from unauthorized access to your account password. We recommend that you use a unique password for your 1EX account that is not used for other online accounts and log out when you are done using the shared computer.

7. Advertising

In order for us to provide you with the best possible user experience, we may share your personal information with our marketing partners for targeting, modeling and/or analytics purposes, as well as marketing and advertising. You may opt-out of sharing personal information with our marketing partners, unless we have a legitimate interest in doing so.

8. Access to information

You can access your information, including your name, address, payment methods, profile information, and transaction history, by contacting our support team.

9. Rights

If you have any questions or concerns about how we collect and process your personal information, please contact us.

When you consent to the processing of your personal information for a specific purpose, you may withdraw your consent at any time.

In addition, subject to applicable law, you have the right to request access to, correct and delete your personal data, and request data portability. You can also object to our processing of your personal data or ask us to restrict the processing of your personal data in certain cases by contacting us.

Right of access: you have the right to obtain confirmation that your data is being processed and to receive a copy of it, as well as certain information related to its processing;

Right to rectification: You can request the rectification of your data that is inaccurate, as well as complete it. You can also change your personal information in your account at any time.

Right to deletion: In some cases, you may have your data deleted;

Right to object: You can object to the processing of your data for reasons related to your particular situation. For example, you have the right to object to commercial intelligence;

Right to restrict processing: You have the right to restrict the processing of your data under certain circumstances;

Right to Portability: In some cases, you may ask us to receive your Data that you have provided to us in a structured, commonly used and machine-readable format, or, where possible, that we transfer your data on your behalf directly to another data controller;

Right to withdraw your consent: For processing requiring your consent, you have the right to withdraw your consent at any time. The exercise of this right does not affect the lawfulness of processing based on consent given before its withdrawal;

The right to determine the instructions regarding the use of your personal data after death: you have the right to determine the instructions regarding the storage, deletion and transfer of your data after your death;

The right to lodge a complaint with the relevant data protection authority.

10. How Long Does 1EX Store Personal Information

We retain your personal information so that you can continue to use the 1EX Services, for as long as necessary to fulfill the relevant purposes described in this Privacy Notice and as may be required by law, such as for tax and accounting purposes, compliance with anti-money laundering laws or otherwise communicated to you.

11. Contact information

Our Data Protection Officer can be contacted by mail or chat and will work to resolve any questions or concerns you may have regarding the collection and processing of your personal information.

12. Terms of Use, Notices and Changes

If you choose to use the 1EX Services, your use and any privacy disputes are governed by this Notice and our Terms of Use. If you have any concerns about privacy at 1EX, please contact us with a detailed description and we will try to resolve them. You also have the right to contact your local data protection authority.

Our business is constantly changing and our Privacy Notice will also change. You should visit our websites frequently to check for the latest changes. If you do not agree with the modified content, you must immediately stop accessing 1EX. When an updated version of the Privacy Policy is released, your continued access to 1EX means that you agree to the updated content and agree to be bound by the updated Privacy Notice. Unless otherwise stated, our current Privacy Notice applies to all information we have about you and your account.