1. Introduction

Bitanica ('we', 'us', 'our') greatly values your privacy. This Privacy Policy explains our approach to handling your information when you engage with our services on websites under the bitanica.com domain, such as www.Bitanica.com (collectively referred to as the 'Platform'). This Privacy Policy and our Terms of Use establish how we process any Personal Information we collect from you, or that you provide to us.

2. Gathering and Use of Personal Information

When you use Bitanica and open an account on the Platform, we may collect your Personal Information. The types of Personal Information we collect could include:

1. Your name
2. Photographic identification
3. Details from your identity documents, such as ID card, driver license, passport
4. Your biometric personal data, such as your facial image
5. Your address
6. Your phone number
7. Your email address
8. Your IP address, browser and operating system information, geolocation details
9. Your banking details, including account numbers and payment card data
10. Your date of birth
11. Your employment details
12. Information on sources of your funds
13. Additionally, to meet our legal obligations and to prevent money laundering and fraud, we may request other documents for your identity verification and confirmation of sources of your funds, in line with our Anti-Money Laundering (AML) policy.

3. IP Addresses

We may collect information about your computer for system administration, which could include your IP address, operating system, and browser type. This is statistical data about our users' browsing actions and patterns, and it does not identify any individual.

4. Cookies

We use cookies to enhance your experience on our Site, track how our product is being used, and prevent fraudulent activity. Cookies are small data files stored on your computer’s hard drive. You may choose to deactivate cookies, but please be aware that you might not be able to access or use some features of our site if you do so.

5. Disclosure of Personal Information

We may share your Personal Information with our affiliates and representatives, payment service providers, financial institutions, and customer communications platforms for the purposes indicated at the time you provide us with such information. We may also share your information with financial institutions, insurance companies, or other companies in the event of a merger, divestiture, or other corporate re-organization.

In certain cases, we may also share your Personal Information with law enforcement or regulatory agencies as required by law. Please note that in certain cases, we may not be able to inform you of such sharing of data due to legal restrictions.

6. International Data Transfers

Sometimes we might need to transfer your personal data to locations outside of your home country to provide our Product to you. We strive to ensure an adequate level of protection for your Personal Information wherever our contractors are located.

7. Your Rights over Your Personal Data

You have the right to access, correct, update, block, delete, and destroy your Personal Information in accordance with the laws of Georgia on personal data protection. You can withdraw your consent to direct marketing at any time.

8. Links to Other Sites

Here may be links from our Sites to other third-party sites. This Privacy Policy applies only to our Sites. We are not responsible for the content, policies, or actions of third-party sites.

9. Retention of Personal Information

We take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy. All data you provide to us is stored on secure servers, either ours or those of third parties, located in the European Union.

We will hold your Personal Information only for as long as it is necessary for the purposes described in this Privacy Policy and our own legal and regulatory requirements.

In accordance with record-keeping activities for Anti-Money Laundering and considering the period during which you may bring legal claims against us under the law of Georgia, we will retain Personal Information for five years from the end of the tax period in which the User conducts his or her last transaction.

10. Marketing

We will ask for your consent upon registration or post-registration to allow us to contact you or use your Personal Information for marketing purposes. You have the right to retract your consent for us to process your Personal Information for marketing purposes. You can exercise your right to prevent such processing by contacting us at any time at support@bitanica.com.

11. Changes

Our Site's policies, content, information, promotions, disclosures, and features may be revised, modified, updated, and/or supplemented at any time and without prior notice at the sole and absolute discretion of Bitanica. If we change this Privacy Policy, we will notify all users by a notice on the Website and we will post the amended Privacy Policy on the Website.

12. Fraud, Phishing, and E-mail Scams

Please be aware that Bitanica is not in any partnership with entities who represent themselves as customer support agents, providing customer support services via phone and/or social media, or who promise to help solve your issues for money.

13. Contact Us

If you have any questions, comments, or concerns regarding our Privacy Policy and/or practices as they relate to the Platform, please contact us at the e-mail address support@bitanica.com.