How can we help?

Help & FAQs

Getting started

Do you service my area?

Yes! We try our best to maintain the flat rate that we give upon your booking. There are some cases that the conditions of the home is outside of the anticipated range, and higher prices will be applied. We won't start cleaning your house until you agree with the new rate.

What is included in a standard cleaning?

Yes! We try our best to maintain the flat rate that we give upon your booking. There are some cases that the conditions of the home is outside of the anticipated range, and higher prices will be applied. We won't start cleaning your house until you agree with the new rate.

What is included in a standard cleaning?

Yes! We try our best to maintain the flat rate that we give upon your booking. There are some cases that the conditions of the home is outside of the anticipated range, and higher prices will be applied. We won't start cleaning your house until you agree with the new rate.

Do you bring your own cleaning supplies, products and equipment?

Yes! We try our best to maintain the flat rate that we give upon your booking. There are some cases that the conditions of the home is outside of the anticipated range, and higher prices will be applied. We won't start cleaning your house until you agree with the new rate.

Can I request special tasks or extras?

Yes! We try our best to maintain the flat rate that we give upon your booking. There are some cases that the conditions of the home is outside of the anticipated range, and higher prices will be applied. We won't start cleaning your house until you agree with the new rate.

Manage your account

How do I create an account?

Yes! We try our best to maintain the flat rate that we give upon your booking. There are some cases that the conditions of the home is outside of the anticipated range, and higher prices will be applied. We won't start cleaning your house until you agree with the new rate.

How do I log into my account?

Yes! We try our best to maintain the flat rate that we give upon your booking. There are some cases that the conditions of the home is outside of the anticipated range, and higher prices will be applied. We won't start cleaning your house until you agree with the new rate.

How do I change my password?

Yes! We try our best to maintain the flat rate that we give upon your booking. There are some cases that the conditions of the home is outside of the anticipated range, and higher prices will be applied. We won't start cleaning your house until you agree with the new rate.

How do I reset my password?

Yes! We try our best to maintain the flat rate that we give upon your booking. There are some cases that the conditions of the home is outside of the anticipated range, and higher prices will be applied. We won't start cleaning your house until you agree with the new rate.

How do I change my address?

Yes! We try our best to maintain the flat rate that we give upon your booking. There are some cases that the conditions of the home is outside of the anticipated range, and higher prices will be applied. We won't start cleaning your house until you agree with the new rate.

How do I change my credit card?

Yes! We try our best to maintain the flat rate that we give upon your booking. There are some cases that the conditions of the home is outside of the anticipated range, and higher prices will be applied. We won't start cleaning your house until you agree with the new rate.

How do I book my first appointment?

Yes! We try our best to maintain the flat rate that we give upon your booking. There are some cases that the conditions of the home is outside of the anticipated range, and higher prices will be applied. We won't start cleaning your house until you agree with the new rate.

Trust & Safety

What happens if something goes wrong during my appointment?

Yes! We try our best to maintain the flat rate that we give upon your booking. There are some cases that the conditions of the home is outside of the anticipated range, and higher prices will be applied. We won't start cleaning your house until you agree with the new rate.

Is my billing information kept safe and secure?

Yes! We try our best to maintain the flat rate that we give upon your booking. There are some cases that the conditions of the home is outside of the anticipated range, and higher prices will be applied. We won't start cleaning your house until you agree with the new rate.

Do the cleaning professionals go through a background check?

Yes! We try our best to maintain the flat rate that we give upon your booking. There are some cases that the conditions of the home is outside of the anticipated range, and higher prices will be applied. We won't start cleaning your house until you agree with the new rate.

What is your 100% satisfaction guarantee policy?

Yes! We try our best to maintain the flat rate that we give upon your booking. There are some cases that the conditions of the home is outside of the anticipated range, and higher prices will be applied. We won't start cleaning your house until you agree with the new rate.

What is your refund policy?

Yes! We try our best to maintain the flat rate that we give upon your booking. There are some cases that the conditions of the home is outside of the anticipated range, and higher prices will be applied. We won't start cleaning your house until you agree with the new rate.

Pricing & Policies

Can I apply a coupon to an existing appointment?

Yes! We try our best to maintain the flat rate that we give upon your booking. There are some cases that the conditions of the home is outside of the anticipated range, and higher prices will be applied. We won't start cleaning your house until you agree with the new rate.

How does the referral program work?

Yes! We try our best to maintain the flat rate that we give upon your booking. There are some cases that the conditions of the home is outside of the anticipated range, and higher prices will be applied. We won't start cleaning your house until you agree with the new rate.

How do gift cards work?

Yes! We try our best to maintain the flat rate that we give upon your booking. There are some cases that the conditions of the home is outside of the anticipated range, and higher prices will be applied. We won't start cleaning your house until you agree with the new rate.

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