Testamex Privacy Policy

1.Introduction

This Privacy Policy together with our “Terms of Conditions” states how Testamex and ts Affiliates hereafter referred to as “Testamex” collects and uses, shares, and protects user information obtained via the https://www.testamex.com website and Testamex mobile app. We will use all reasonable endeavors to ensure that any companies to whom we disclose your confidential information is compliant with the GDPR (or an equivalent standard) in regards to its use and storage of your personal information.

Testamex is owned and operated by ‘BitOnEx OÜ’ registration no.14928869, (hereinafter “Testamex” or “the Company”) is a company incorporated in the Republic of Estonia and follow and complies with the Financial Intelligence Unit hereafter referred as “FIU”, AML/CFT rules under license number FVR001504.

We value our relationship with you, and we take pride in maintaining loyalty and respect with each individual client by providing you with privacy and security. The provisions of this Policy apply to former clients, as well as our current clients, and contain the manner in which we collect and maintain non-public information about our clients (such as your full name, mailing address, identification number, passports, driver's license, etc., henceforth "Information").

2.Information Testamex collects

We use the Information we collect from you only as appropriate to provide you with quality service and security when registering for our services.

For our client’s understanding of the types of information, we collect when registering for Testamex’s services.

2.1 Information you provide to Testamex

The information that you electronically provide to us when you:

  • Register for Testamex account.
  • Use our in-app or On-Site support center
  • Corresponding with us by phone, email.
  • Purchasing any virtual or digital assets via Testamex.
  • Enter our referral program

Personal Information most frequently collected and maintained under client file consists of client Identification eg. Passports, Drivers License, or other notarized documents that can be used to identify the client, Transaction history, eg. Bank statements

2.2 Personal Information Collection

Every time you use our Services, we may gather the information that may be considered Personal Information when combined with other information about you.

Additionally, from time to time, we may collect information about you from third party entities or agencies, such as information about your credit history.

By providing us with information, you are giving us your consent to electronically collect, use, and store the information in the manner explained hereinafter.

2.2.1 Transaction Information

Information about your transactions with us and with our referral as well as information about our communications with you (examples include your account balances, trading activity or investment activities, your inquiries, and correspondence chain.

3.Purpose of Information Collection

When you apply for or maintain an account with us, we collect personal information about you for business purposes, such as evaluating your financial needs, processing your requests and transactions, informing you about products and services that may be of interest to you, and providing customer service.

Such information may include:

In order to transact on and use our website or Mobile Application services, you give consent to Testamex to collect and store data for the purposes of the clauses set out below:

3.1 Collected information may be used to:

The information that you electronically provide to us when you:

  • 3.1.1 Establish and maintain an accountable commercial relationship with you and affiliates;
  • 3.1.2 To understand and assess your needs and eligibility for our products and services;
  • 3.1.3 To notify you about trading and financial features;

10.Contact

Should you have any concerns or questions about this Privacy Policy, please do not hesitate to reach out to us through our client services portals.

Testamex Client Services: support@testamex.com

Testamex Legal and Regulatory Services: compliance@testamex.com

For general inquiries and information about Testamex: info@testamex.com