Privacy Policy
At DafriExchange, we value your privacy and strive to protect your personal data. DafriExchange will only collect and use your personal data in accordance with this Privacy policy and our Terms of use.
Reference in this policy to “DafriExchange”, “we”, “us”, “our” or any similar term is to DafriExchange Pte. Ltd., who is the data controller.
This Privacy policy explains:
- How we collect personal data
- How we use cookies
- Third-party cookies
- Declining cookies
- How we use your personal data
- Security of your personal data
- Global company
- Additional matters relating to personal data
How we collect personal data
When we open and operate an account for you, provide you with our products and services, or communicate with you, we may collect your personal data. We do this in various ways, including:
When you provide it to us
- Such as when you sign up for a DafriExchange account, use our products and services, or take part in customer surveys, competitions and promotions;
When you communicate with us
- By email, chat, telephone or any other means, we collect the communication and any data provided in it;
When you use
- The DafriExchange platform we collect information on your transactions and other use of your DafriExchange account;
When we obtain information from third parties
- Such as identity verification services, credit reference agencies, and regulatory and enforcement agencies.
How we use cookies
We also collect personal data through the use of cookies. Cookies (and other similar technologies) help us give you the best experience of using our site.
Cookies are small data files that we or companies we work with may place on your computer or other devices when you visit our website. They allow us to remember your actions or preferences over time.
We use cookies to collect data that helps us to:
- Track site usage and browsing behaviour;
- Allow you to sign in to your account and navigate through the website;
- Tailor our website’s functionality to you personally by letting us remember your preferences;
- Improve how our website performs;
- Allow third parties to provide services to our website;
- Monitor the effectiveness of our promotions and advertising;
- Mitigate risk, enhance security and help prevent fraud.
We use both session and persistent cookies. Session cookies are deleted when you close down your browser, while persistent cookies remain on your device until they expire or you delete them. Persistent cookies allow us to remember things about you when you visit our website again.
Declining cookies
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Certain aspects and features of our services are only available through the use of cookies. By signing up for an account with DafriExchange, or continuing to use our website, you agree to our use of cookies as set out in this policy. You may decline our cookies if your browser or browser add-on permits, but doing so may interfere with your use of DafriExchange's services. For information on how to delete or reject cookies, you can consult the "help" function within your browser, or visit www.allaboutcookies.org, where you will also find more information data about cookies generally.
How we use personal data
We use personal data for one or more of the following purposes:
- To verify your identity in accordance with Know Your Customer (KYC), Anti-Money Laundering (AML) and sanctions screening requirements;
- To manage and maintain your account with us;
- To prevent fraudulent or unauthorised use of our products and services;
- To better manage our business and your relationship with us;
- To improve our products and services, and to develop new products and services;
- To notify you about benefits and changes to the features of our products and services;
- To provide you with personalised advertising and marketing;
- To respond to your enquiries and to resolve disputes.
Where necessary to protect our legal rights and interest, or the interests of others, we also use personal data in relation to legal claims, compliance, audit, risk management and regulatory functions. We may also use personal data in connection with the acquisition, merger or sale of a business.
